In this article we will show you how to enable your location services in order to let Field Service Cloud be experienced by it's fullest potential.



Samsung Android:


  •  When viewing a job and the system is unable to access your location - we will display a warning message at the bottom the job view ( as seen below )



  • To enable your location, swipe down to view your quick access menu
  • Ensure that the location services icon has been selected.



  • Once you have selected the Location icon (to enable your location services)
  • Click on the Retry button as shown below:




  • The system will refresh and a pop-up will display.
  • Click on Allow to give Field Service Cloud access to your viewing your location






Hauwei Android:


  • When viewing a job and the system is unable to access your location - we will display a warning message at the bottom the job view ( as seen below )



  • To enable your location, swipe down to view your quick access menu
  • Ensure that the location information icon has been selected.




  • Once you have selected the Location icon (to enable your location services)
  • Click on the Retry button as shown below:



  • The system should now be able to track your location successfully.